Welcome to SRK Platinum (operated by SRK Group). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.srkplatinum.com) or interact with our digital platforms.
1. Information We Collect
We may collect the following types of personal information from users:
- Name, contact number, and email address (when you fill out an enquiry or contact form)
- Location data (approximate, via browser)
- Property preferences (e.g., 2 BHK or 3 BHK interest)
- Any other information voluntarily submitted by you
We may also collect non-personal information such as IP address, browser type, device information, and pages visited on our site through cookies and analytics tools.
2. How We Use Your Information
Your information is used strictly for:
- Responding to your enquiries or service requests
- Sending project-related updates and offers
- Booking assistance and site visit coordination
- Improving our website experience and services
- Legal compliance and safety measures
We do not sell, rent, or trade your personal information with any third party.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve site performance
- Understand visitor behavior
- Enable features such as live chat, enquiry tracking, and session personalization
You may disable cookies in your browser, but this may affect your website experience.
4. Data Sharing and Disclosure
We may share your data with:
- Our internal sales team and authorized marketing partners
- Legal authorities (if required by law)
- CRM and cloud service providers for secure data storage and communication
All third-party partners are bound by confidentiality and data protection agreements.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request data export or restriction of use
To exercise these rights, contact us at: support@srkplatinum.com or via the contact form on our website.
6. Data Security
We implement reasonable security measures to protect your personal data, including SSL encryption, access controls, and regular data audits. However, no internet transmission is fully secure, so we advise caution when sharing sensitive information.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage users to review the policy regularly.
9. Contact Us
If you have any questions regarding this Privacy Policy or your data, please reach out:
📧 Email: support@srkplatinum.com
🌐 Website: www.srkplatinum.com
📍 Location: Wakad, PCMC, Pune